Compliance Experts Privacy Policy

What does this privacy policy cover?

This privacy policy describes the privacy practices of Compliance Experts’ websites, as well as our products, online services, and apps that include a link to this policy (we refer to our products, online services, and apps as "applications"). This privacy policy also applies to Compliance Experts’ marketing and advertising practices. Please also see the Compliance Experts Terms of Use and any additional Terms of Use or Product License Agreements that may apply to the website or application you are using.

What information does Compliance Experts collect about me?

Compliance Experts ID, registration and customer support

When you register to use a Compliance Experts website or application, create a Compliance Experts ID, or contact us for support or other offerings, Compliance Experts collects information that identifies you. This may include your name, company name, email address, or billing information. We may also sometimes collect other information that does not identify you, such as your job title or industry. Some of this information is required and other information is optional. To help keep our databases current and to provide you the most relevant content and experiences, we may combine information from you with information from public sources and our trusted partners, in accordance with applicable law. For example, from these sources, we may learn the company size and industry of our business customers.

Compliance Experts websites and applications

We collect information about how you use our websites and applications, including when you use an application feature that takes you online. We may collect information that your browser or device typically sends to our servers whenever you visit a Compliance Experts website, or when a Compliance Experts application feature takes you online. For example, your browser or device may tell us your IP address (which may tell applications by using cookies and similar technologies, and our servers may collect similar information when you are logged in to the website or application).

Compliance Experts product activation and automatic updates

When you activate your Compliance Experts product or registration, we collect certain information about your device, the Compliance Experts product, and your product version. Some of our products include features that connect to our servers and offer you the ability to install updates to the product. We may keep track of information such as whether the update was successful or not.

Compliance Experts emails

Emails we send you may include a web beacon that tells Compliance Experts whether you have received or opened the email, or clicked a link within the email. If you do not want us to collect this information from Compliance Experts marketing emails, you can opt out of receiving Compliance Experts marketing emails.

Compliance Experts online advertising

Compliance Experts advertises online in a variety of ways, including displaying Compliance Experts ads to you across the Internet on websites and in apps. We collect information about which ads are displayed, which ads are clicked on, and on which web page the ad was displayed.

Buttons, tools, and content from other companies

Compliance Experts websites and applications may include buttons, tools, or content that link to other companies’ services (for example, a Facebook "Like" button). We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view a Compliance Experts web page containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information.

Compliance Experts social networking pages and social sign-on services

Compliance Experts has its own pages on many social networking sites (for example, the Compliance Experts LinkedIn page). You may also be able to sign in to a Compliance Experts website or application using a social networking account, such as a Facebook account. We may collect information when you interact with our social networking pages or use these sign-on features.

How does Compliance Experts use the information it collects about me?

Compliance Experts uses the information we collect about you in a number of ways, such as:

What are cookies and how does Compliance Experts use them?

Like most websites and applications, we use cookies and similar technologies to make our websites and applications work, as well as to learn more about our users and their likely interests.

Compliance Experts websites may also use cookies and similar technologies from other companies that allow us to improve the effectiveness of our hosted services.

Does Compliance Experts share my personal information?

Compliance Experts works with companies that help us run our business. These companies provide services such as delivering customer support, processing credit card payments, and sending emails on our behalf. In some cases, these companies have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes.

Compliance Experts may also share your personal information:

We may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use our applications and hosted services.

Is my personal information displayed anywhere on Compliance Experts’ websites or applications?

There are several places on Compliance Experts’ websites and applications that allow you to post comments, upload pictures, or submit content for others to see. Sometimes you might be able to limit who can see what you share, but there are some places where what you share can be seen by the general public or other members of the website or application. Please be careful when you share your personal information. Do not share anything you wouldn’t want publicly known unless you are sure you are posting it within a website or application that allows you to control who sees what you post. If you choose to share personal information or a document, the terms of this privacy policy will not apply to any information shared. Please note that when you post messages on certain user forums on our websites and applications, your email address or name may be included and displayed with your message.

To remove content you have shared on our websites and applications, please use the same website or application feature you used to share the content. If another user invites you to participate in shared viewing, editing, or commenting of content, you may be able to delete your contributions, but usually the user that invited you has full control. If you have questions or concerns about this, please contact us.

Is my personal information secure?

We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. However, despite our efforts, no security controls are 100% effective and Compliance Experts cannot ensure or warrant the security of your personal information.

Where does Compliance Experts store my personal information?

Your personal information and data files are stored on Compliance Experts’ servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located worldwide and the companies we hire to help us run our business are located in different countries around the world.

How can I review, update, or delete my personal information?

Many of our websites and applications allow you to edit your personal information by accessing the "my account," "my profile," or similar feature of the website or application you are using.

If you want to delete your Compliance Experts ID account, please email your request to [email protected]. Note that we need to retain certain records for legal or internal business reasons and that some of your information may remain on backup systems, in compliance with applicable law.

We will retain your personal information for as long as necessary to provide you with the websites and applications you are eligible to use with your Compliance Experts ID, or as needed to comply with our legal obligations or enforce our agreements.

Will Compliance Experts market to me?

The Compliance Experts family of companies and companies we hire to help us market our websites and applications on our behalf may use your information to provide you with information and offers related to Compliance Experts. We give you choices regarding our marketing practices.

Will this privacy policy change?

Occasionally, we may change or update this privacy policy to allow Compliance Experts to use or share your previously collected personal information in a materially different way. If we do, the links to the policy on our websites and online services (which are generally found in the footer of the website or online service) will indicate that the policy has been changed or updated before the change or update becomes effective. We encourage you to periodically review the Compliance Experts Privacy Policy for the latest information.

Who can I contact with questions or concerns?

If you have a privacy question or complaint, please email us at [email protected] or at Privacy, Compliance Experts, 77 Intrepid Street, Berwick Victoria 3806, Australia